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Eye on Microsoft: Failures Du Jour (XBox, Live, Vista)

System failure
Microsoft delivers consistent behaviour



We're very slow at posting today (might soon do an interview with the CEO of OIN), but here are some links that readers may find valuable. They are about Microsoft's latest failures.

Microsoft Refuses To Honor A Paid Extended Warranty

A few weeks ago I received an email from Robert, a frustrated Xbox 360 owner. He was frustrated because he had paid $59.90 for an extended warranty but Microsoft would not honor it to fix his Xbox 360. He didn’t have a RROD, he had some video issues.


At 67% failure rate, this takes some nerve.

Microsoft Big Bashes Google's Android

Speaking at Telstra's annual investment day in Australia, the Microsoft (News - Alert) chief executive said that because it was Google’s first foray into the phone operating system space it was way behind in its efforts.


Bashing of his competition means that he doesn't have anything of his own to market.

MS calls time on Black Friday cashback debacle

Microsoft's second-rate search engine shut down for several hours on Black Friday, demonstrating once again Redmond's inability to keep the motor running online.


We recently covered this miserable saga in [1, 2, 3].

ARTICLE: “Happy” Vista owners speak out on WordPress!

Carrying on from our Lord of the Shills, I decided to investigate Andre’s claims that people are happy with Vista.

For those that dont know Andre is a very active pro-MS poster on the Microsoft Watch site, unfortunately he wasnt good enough this week to win the Lord of the Shills, but Im sure he will get at least one award before the end of the year.


This post from one of our regular reader shows what a dedicated shills-fighter he is.

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